Shipping policy

Shipping Policy

At ZYVOO, we believe shopping for your favourite fragrance should be simple, enjoyable, and worry-free. That’s why we offer FREE SHIPPING on all orders! ❤️

1. Free Shipping on All Orders

Enjoy free shipping on every order placed with ZYVOO. No hidden shipping charges and no minimum purchase required.

2. Order Processing Time

Orders are usually processed within 1–2 business days after confirmation. During busy periods, processing may take a little longer.

3. Delivery Time

Estimated delivery times are:

Major Cities: 2–5 business days
Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier services, weather, or public holidays.

4. Order Confirmation

After placing your order, our team may contact you to confirm your details. Please provide a correct phone number and complete delivery address to help us deliver your order smoothly.

5. Track Your Order

Once your order has been dispatched, we will share tracking details when available so you can stay updated on your delivery.

6. Delayed or Missing Orders

If your order is delayed or you have not received it within the estimated delivery time, please contact our support team. We will do our best to help you resolve the issue.

7. Incorrect Address

Please double-check your shipping details before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee address changes after an order has been dispatched.